Privacy Policy

Effective Date: January 01, 2025

At earlySTEMer, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you access our platform, enroll in our programs, or interact with our services.

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Parent/guardian contact information (for minors)
• Billing and payment information

b. Student Information

• Date of Birth (Age)
• Learning preferences
• Course progress and performance
• Feedback from tutors

c. Technical Information

• IP address
• Browser type
• Device type
• Operating system
• Usage data and interaction with our platform

d. Third-party Information

We may receive data from third-party services you use to access earlySTEMer, such as payment gateways or social media accounts (if applicable).

2. How We Use Your Information

The information we collect is used for the following purposes:

• Service Delivery: To provide, manage, and improve our educational services and programs.
• Personalization: To customize learning experiences based on a student’s preferences and progress.
• Communication: To send updates, program-related notifications, and respond to inquiries.
• Billing: To process payments securely.
• Analytics: To monitor and analyze platform usage to improve our offerings.
• Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your data in the following circumstances:

• With Tutors: Student information such as progress and performance may be shared with tutors to personalize learning experiences.
• With Service Providers: Third-party vendors that provide services such as payment processing, email communications, or platform analytics may have access to your data under strict confidentiality agreements.
• With Legal Authorities: If required by law or to protect our rights, we may disclose information to government or law enforcement agencies.

4. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. You can request the deletion of your data at any time by contacting us at hello@earlystemer.com.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your data, including:

• Encryption of sensitive information
• Regular security audits
• Restricted access to personal data

Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure. We encourage you to take precautions when sharing personal information online.

6. Children’s Privacy

earlySTEMer is designed for children aged 6 to 18. We collect student data only with the explicit consent of a parent or guardian. Parents can review or request the deletion of their child’s information by contacting us at hello@earlystemer.com.

7. Your Rights

You have the following rights regarding your data:

• Access and Portability: Request a copy of the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal data.
• Objection: Object to certain uses of your data, such as marketing.

To exercise your rights, contact us at hello@earlystemer.com.

8. Third-party Links

Our platform may include links to third-party websites. earlySTEMer is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing information.

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: hello@earlystemer.com
Phone: +234-904-000-8889

Thank you for trusting earlySTEMer with your learning journey!